Jump to content


- - - - -

Black screen on aircraft preview and flight screen in FSX


  • Please log in to reply
10 replies to this topic

#1 NickJC

NickJC

    Student Pilot

  • Members
  • PipPip
  • 12 posts

Posted 08 June 2009 - 09:46 PM

Hi all,

Sorry to bring up something that has probably been dealt with already, but I haven't been able to find an easy fix in the forum.

What I did:  
Install a third-party aircraft.

What happened:  
(1)  The box on the main screen where the aircraft preview normally displays is now blank; and
(2)  The main flight window (cockpit etc.) is also blank.

It was working perfectly before I added the new aircraft (which I have subsequently deleted).

Any ideas for a fix?

My system:
Six week old Dell Studio
Windows Vista Home Premium SP1 64 bit
256MB ATI Mobility Radeon HD 4570
15.6" 720p WLED (1366x768)
FSX (all up to date)

Many thanks in advance  

Nick

#2 David_Lee_Roth

David_Lee_Roth

    Commercial Pilot

  • Members
  • PipPipPipPipPip
  • 1,713 posts
  • Location:Brooklyn, Ny

Posted 08 June 2009 - 11:16 PM

Have you tried non-full screen mode?

#3 NickJC

NickJC

    Student Pilot

  • Members
  • PipPip
  • 12 posts

Posted 09 June 2009 - 12:00 AM

View PostMikoyan Alex, on Jun 9 2009, 04:16 PM, said:

Have you tried non-full screen mode?

Yeah.  I've tried that (having the window slightly under maximised size), but it doesn't make a difference unfortunately.

#4 rabbitweasel

rabbitweasel

    Airline Transport Pilot

  • Members
  • PipPipPipPipPipPip
  • 4,930 posts
  • Location:Atlanta

Posted 09 June 2009 - 02:24 AM

Do you happen to be in DX10 mode? Normally FSX will just show completely white blank aircraft in the preview box in DX10 mode for addon aircraft though it varies.

Edited by rabbitweasel, 09 June 2009 - 02:24 AM.


#5 NickJC

NickJC

    Student Pilot

  • Members
  • PipPip
  • 12 posts

Posted 09 June 2009 - 02:52 AM

View Postrabbitweasel, on Jun 9 2009, 07:24 PM, said:

Do you happen to be in DX10 mode? Normally FSX will just show completely white blank aircraft in the preview box in DX10 mode for addon aircraft though it varies.

Hi,

I'm not too sure - how do I know if I'm in DX10 mode?  

What is strange is that it only happened after I ran and security verified the third party aircraft (as per http://www.fsinsider...andVerify.aspx).  Before that, everything worked fine.

I'm not getting blank aircraft - rather the box where the aircraft normally preview is completely black.  When I click "Fly Now", the flight window load dialog box comes up and runs through ("loading scenery" etc), but when it completes I get the aircraft sound, but no cockpit/view/menu bar etc.

Cheers,
Nick

#6 NickJC

NickJC

    Student Pilot

  • Members
  • PipPip
  • 12 posts

Posted 09 June 2009 - 02:39 PM

I should also mention that the problems started only after I had run the add-ons in FSC and designated them as "trusted" (as per this http://www.fsinsider...andVerify.aspx).

#7 NickJC

NickJC

    Student Pilot

  • Members
  • PipPip
  • 12 posts

Posted 09 June 2009 - 09:13 PM

I have also tried everything Microsoft suggests at "How to troubleshoot display issues" in http://support.micro...kb/263039/en-us, including updating all my drivers (which were all up to date).  In terms of hardware accelleration, I wasn't able to do what Microsoft suggests in thier guide because ATI disables the troubleshoot function, but I did use the ATI CCC function to reduce all my graphics performance indicators (anti-aliasing, etc.).  

I have also tried performing a clean boot, as suggested here http://support.micro...kb/331796/en-us.

None of this has helped.   :hrmm:

I still think the problem has something to do with the "trust and verify" procedure, but no idea what.

Incidentally, will an uninstall and reinstall of FSX help?  (I really don't want to have to do this because my CDs are 20km away buried in a storage facility!)

#8 NickJC

NickJC

    Student Pilot

  • Members
  • PipPip
  • 12 posts

Posted 10 June 2009 - 04:16 PM

Here are some screen shots of my settings and the problem.

Since my last post, I've also cleaned out the "trusted" section of the fsx.cfg file, but this hasn't helped either.

Posted Image

Posted Image

Posted Image

Posted Image

#9 NickJC

NickJC

    Student Pilot

  • Members
  • PipPip
  • 12 posts

Posted 15 June 2009 - 07:25 PM

I've done a "repair" reinstall with my FSX DVDs which has fixed the problem (indeed, FSX is working better than ever!).  Still no idea what happened.

Thanks to everyone for your helpful suggestions.

#10 Peter797

Peter797

    Orville Reincarnate

  • Members
  • PipPipPipPipPipPipPip
  • 7,145 posts
  • Location:CYYZ

Posted 15 June 2009 - 08:49 PM

WOOOWIE. I would really consider FS9 if you're running FSX on those settings lmao. FS9 would looks 10 times better.

#11 NickJC

NickJC

    Student Pilot

  • Members
  • PipPip
  • 12 posts

Posted 15 June 2009 - 09:11 PM

View PostPeter797, on Jun 16 2009, 01:49 PM, said:

WOOOWIE. I would really consider FS9 if you're running FSX on those settings lmao. FS9 would looks 10 times better.

I only had them down that low in an attempt to get it working.  They're now all at max and work fine, so I'm happy.